What to expect from the hotels in Mexico, Belize, Guatemala, and Honduras, based on 38 years travel and residence in these countries.
Hotel brochures and ads: a hotel which is alongside an open sewer, next to a swamp, and all that in the middle of a city, lists itself as the ".....Hotel Tikal," yet this hotel is nowhere near the Tikal National Park. How is an unsuspecting visitor from Europe or Asia supposed to know in advance that this hotel is not in the picturesque jungle but in the most unpleasant location imagineable?
Cheating on location is a standard feature of many hotel brochures. "just minutes from Tikal..." when the hotel is, in reality, about 60 minutes from the site. Or "near the famous ruins of Tikal..." when the hotel is miles from the nearest rain forest.
Hotels which advertise bungalows generally do not alert you to the fact these structures are duplexes or even have as many as four habitations in the same "bungalow." Admittedly a bungalow of any size is better than a 20-story concrete block, but if you are sharing a wall and/or floor with countless other unknown people it is rather hard to be romantic much less sunbathe topless.
Most bungalows should be translated as "cabins." These are often the kind of spartan cabin found in summer camps for children. One of the few hotels with really nice bungalows is Chan Chich, Belize or Bayman's Bay Club, Utilla Island, Bay Islands (Honduras).
"lush gardens" = a few tropical plants scattered around. An exception would be Villa de los Castellanos, near Poptun, Peten, which actually has a botanical garden backing the hotel.
jungle tour = a few plam trees and vines, generally surrounded by wasteland, cattle ranches, urban sprawl, or other human deprecation of the natural world. If you live in New Jersey or Chicago you would probably accept anything as a jungle, but if you have lived in an actual rain forest with howler monkeys and jaguars, 75% of the hotels what advertise a jungle tour or jungle atmosphere offer a best a Disneyland parody of a rain forest. Concrete, asphalt, roads, parking lots, construction, agriculture, and clearcutting for cattle have obliterated virtually all the jungle outside the national parks. And inside the national parks the tourist facilities have naturally required eliminating the jungle as well.
The only place you get a real jungle tour would be at El Sombrero (Yaxha), any hotel physically within the Tikal National Park, Posada Caribe (near Sayaxche), or Chan Chich (Belize). The hotels at Tikal are situated in an urbanized strip but the jungle is literally actually just five minute walk away and the ruins are only a 10 minute walk to the first Twin Pyramid Complex. I have seen troops of spider monkeys cavort in the trees over my room at the Posada de la Selva (Jungle Lodge, Tikal) and wild turkeys stroll around in front of the Jaguar Inn at Tikal as well. But outside these few hotels, beware of ads that picture jaguars, toucans, and tropical flowers. These pictures are purchased from clip-art and stock-photo agencies, indeed most of the hotels in the country use the same jaguar. There are two jaguars (both in zoos) which are pictured in over half the hotel brochures of one of the Central American countries.
Most toilet seats have chipped paint and/or are missing parts of the attachment fastenings, or the fastenings are loose.
The majority of four-star hotels have clean bathrooms, but 3-star hotels and below tend to have dirty washbasins and dirty faucets (along with chipped wash basins, etc). I have, though, never contracted foot fungus even in 2-star hotels.
Brown stains are common in toilets. This ring-around-the-toilet can be found even in hotels charging up to US $200 a night. Obviously in such a case you can request a new room (or at least a cleaner toilet). In some cases, however, the stain is from minerals in the water, and hence not fecal material or urine stain. So be forgiving if in a geological area of high mineral content.
Even five star hotels generally have the cheapest bathroom fixtures (and doorknobs) and absolutely the cheapest showerheads.
either if the hotel itself is remodeling, adding a new wing, or is adjacent to new construction, can ruin a vacation. Be sure to get confirmation, in writing (that is, nowadays, in an e-mail) that there is no construction, or at least get a discount. We noticed considerable construction in Belize, especially on the cayes.
the majority of hotels throughout Latin America offer a symphony of urban noise, especially vehicles, and often humo negro diesel fumes as well. The quietest hotel we found so far was the El Sombrero (Yaxha, Peten), the Villa Maya (between Santa Elena and Tikal), and the inside sections of the Hotel Santo Domingo (Antigua).
noise generated from within your own room can ruin a night's sleep. Air-conditioners run with a jet engine, or servi-bars that turn on and off in the middle of the night are the usual cause. What I consider the fanciest 5-star hotel in Merida was flawed by a needlessly loud air-conditioner. Buzzing of mosquitos is another nocturnal sound that can cause vacation stress but that is another whole aspect of reality of the tropics.
I have spent more of my vacations in Latin America than in any other part of the world. I have organized and led tours throughout the Maya and Andean areas. I still enjoy these countries and look forward to returning again and again. The hotel staffs in Central America tend to be friendly, a genuine friendliness that you do not always get out in many Caribbean Islands where tourists are treated like unwelcome guests. Guatemala, Belize, Mexico, and Honduras are renowned for their honest hospitality. Visitors are welcome and often treated like family.
Nonetheless, in the push to make a profit, most hotels cut corners and pad their ads and brochures. I have found that tourists will often understand and even accept a defect if they are honestly informed of the problem beforehand. Thus I hope this brief section on Reality Check will help both the hotel owners and managers understand what can ruin a vacation, and will assist the tourist from recognizing that life in tropical Central America is not the antisceptic culture of Switzerland. But then again, if you want the monotony of Swiss life you should live in Switzerland (I did and I much prefer to vacation in Latin America).
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